An empirical investigation of decision-making satisfaction in web-based decision support systems

نویسندگان

  • Pratyush Bharati
  • Abhijit Chaudhury
چکیده

Web-based information systems are increasingly being used for decision support applications. However few empirical studies have been conducted on web-based decision support systems (DSS). This experimental research endeavors to understand factors that impact decision-making satisfaction in web based decision support systems. Using structural equation modeling approach, the analysis reveals that information quality and system quality influence decision-making satisfaction, while information presentation does not have an effect on decision-making satisfaction.

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عنوان ژورنال:
  • Decision Support Systems

دوره 37  شماره 

صفحات  -

تاریخ انتشار 2004